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Samoa: Measles

6 December 2019 – Samoa is currently experiencing a measles epidemic, which was declared a national emergency on 16 November and has had a high profile in the media. So far over 3,000 people have contracted measles, and 62 people have been killed by the virus.

The government has declared a two-day shutdown of business and roads from 7:00 am – 5:00 pm on 5-6 December to allow healthcare workers to immunise people at their homes.

If you suffer a travel disruption due to this event, please follow your carrier’s or supplier’s advice regarding alternative arrangements.

Already purchased your policy?

  • If you purchased your policy before 16 November 2019 and your travel is disrupted by this event, you are able to make a claim and we will assess it. Please claim all related costs from your travel provider in the first instance.
  • If you have not been disrupted by this event and you choose to change your travel arrangements, you are not able to make a claim.

If you haven’t yet purchased a policy:

  • If you purchased your policy after 16 November 2019, you are not able to claim for anything related to this event as it has become a known event under the terms and conditions of your policy.
  • However, you are still covered for other unexpected events that might happen on your trip under the terms and conditions of your policy.

If you’re already travelling and need emergency assistance call First Assistance on +64 9 347 1115. They’re available to help you anytime, 24/7.