Philippines: Luzon Earthquake
A magnitude 6.1 earthquake occurred near the town of Bodega on the Philippine island of Luzon at 5.00pm Monday 22 April 2019 (local time). At least eight people in the province were killed in the quake. The earthquake could be felt in the capital of Manila as well as other parts of Luzon. At least 52 aftershocks have been recorded.
If you suffer a travel disruption due to this event, please follow your carrier’s or supplier’s advice regarding alternative arrangements and claim all related costs from them.
Already purchased your policy?
• If you purchased your policy before 9.00 pm Monday 22 April 2019 (NZST) and your travel is disrupted by this event, you are able to make a claim. Please claim all related costs from your travel provider in the first instance.
• If you have not been disrupted by this event and you choose to change your travel arrangements, you are not able to make a claim.
If you haven’t yet purchased a policy:
• If you purchased your policy after 9.00 pm Monday 22 April 2019 (NZST), you are not able to claim for anything related to this event as it has become a known event under the terms and conditions of your policy.
• However, you are still covered for other unexpected events that might happen on your trip under the terms and conditions of your policy.
If you need emergency assistance while you’re overseas call First Assistance on +64 9 347 1115. They’re available to help you anytime, 24/7.