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New Zealand: Christchurch Terrorist Attack

At least 49 people have been killed and others have been seriously injured in a terrorist attack at two mosques in Christchurch, New Zealand, on Friday 15 March (NZST). Schools and business were in lockdown for several hours and the outcomes of the situation continue to evolve. The New Zealand police and defence force are working together to provide additional support for the region.

Our thoughts are with everyone affected by this terrible tragedy and all of those providing emergency support to Christchurch.

Air New Zealand have cancelled flights out of Christchurch and are working with customers to reschedule affected flights.

If you suffer a travel disruption due to this event, please follow your carrier’s or supplier’s advice regarding alternative arrangements.

Please call our Travel Insurance Team on 0800 881 675 if your travel plans have been affected by this event. We’re open Monday to Friday 8:00am – 6:00 pm.

If you’re already travelling and need emergency assistance call First Assistance on +64 9 347 1115. They’re available to help you anytime, 24/7.

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