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17 Oct 2021

Kia ora

This morning we released the latest series of enhancements to our product offering to support you and your customers.

Multi-benefit discount is here to stay

We’ve made our multi-benefit discount permanent and we’ve made it even better.
Since its release in September last year, we’ve had incredible feedback from the market on the difference the discount has made for customers taking out new cover.

Not only have we removed the age eligibility criteria, the permanent discount on Assurance Extra will now provide a 5% discount to customers taking Life Cover with one other qualifying cover and a 7% discount to those taking Life Cover with two other qualifying covers. The discount will be offered to all new business quoted and issued after 18 October 2021.

The discount can also be applied in conjunction with our Good things come in twos offer which is available to Advisers until 17 December 2021. This means not only will your new customers receive a multi-benefit discount on their cover, but they’ll also get the first two months of their cover, on us.  

The improved multi-benefit discount is not only for new customers, we’ll be passing it back to policies quoted and issued from 15 September 2020 to 17 October 2021 that were previously eligible for a discount under our campaign. The new levels will apply at their next policy anniversary.

This is just one of the ways we’re supporting customers with good value insurance solutions. For more information on the permanent discount visit cigna.co.nz/multi-benefit-discount

Expanding our support for your customers with improvements to our Covers

To support our customers with product solutions that meet their needs not only now but in the long term, we’ve released a series of enhancements to our definitions and benefits across our Assurance Extra, Business Assurance, Business Extra and Agribusiness Extra Covers.

For information on the enhancements and how they apply to your existing customers visit our website

Plain English policy wording for Business Assurance customers

As part of our commitment to providing transparent, simple and easy to understand cover for our customers, our Business Assurance policy wording is now in WriteMark-approved plain English.

The new policy document will be issued to all customers taking out Business Assurance cover from 18 October 2021. 

We’re here to help

If you’d like to find out more about any of these changes, please contact your Business Partnership Manager - they’ll be delighted to talk to you.

We look forward to continuing to partner alongside you to protect what matters most to New Zealanders. 


David Haak

General Manager – Distribution