03 Aug 2022
We’re pleased to share Simon Prentice, our very own Southern-based Business Partnership Manager (BPM), has been named a 5-star BPM for 2022.
This Adviser-nominated award is run annually by industry publication Insurance Business New Zealand to celebrate BPMs that go above and beyond for the Advisers they look after on behalf of an insurer.
Simon supports Advisers in Otago, Southland and South Canterbury ensuring they and their customers have the best possible experience when choosing to partner alongside Cigna.
Originally from Hamilton, Simon moved to Cromwell seven years ago and has been a BDM since 2001. He says his favourite thing about being based in the South is scenery he gets to enjoy most days on the road, and building a relationship with the local Advisers he supports.
To determine the top-performing BPMs, Insurance Business New Zealand contacted Advisers from across New Zealand to find out which BPMs had best served the market over the last 12 months. They were highest rated against four criteria of, customer service, responsiveness, communication and product knowledge
Simon says he believes the key to his success is the calibre of the Southern Advisers he supports and how he makes a consistent effort to be accessible and available to help them when they encounter any challenges.
“The Advisers I work alongside are great to deal with, they’re reasonable, ask honest and insightful questions, and tend to run their businesses prudently and sustainably,” says Simon.
“I know how busy they are and how getting hold of suppliers can be a real pain point, so if I miss a call I’ll always call them back as soon as humanly possible. I also get a kick out of helping them to come up with a clever or elegant solution to solve an advice problem or simply getting them started when they first start working with Cigna.”
Any Southern Advisers looking to partner alongside Cigna are encouraged to get in touch with Simon. Simon can be contacted on 021 567 932.
If you’re interested, you can check out Simon’s 5-star BPM profile on the Insurance Business New Zealand website.
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