Life Insurance Claims
A claim is the term used for when a beneficiary of a Life Insurance policy requests payment of that policy. Generally, a claim is made on a life insurance policy, when the insured person passes away. However, in some cases it is possible to make an advance claim if the insured person is diagnosed with a terminal illness.
When it comes to claiming on a Life Insurance Policy we at Cigna do our best to ensure that the process runs as smoothly and efficiently as possible. We understand that making a claim on a Life Insurance policy, whether it be in the case of death, terminal illness diagnoses or critical illness, can be a very difficult time. Our staff are trained to offer compassion and support whilst also doing their best to get your claim assessed and paid out, as soon as possible, but we will need the family/estate claiming to provide the required documentation in order to assess the claim.