Contact Us

Contact Us

If you have questions about your Cigna Insurance Policy, or about any of our insurance products, please contact us. Please note that to cancel a policy you will need to call our call centre. You'll find our call centre staff open, approachable and focused on responding to your specific needs.

We also invite you to review the list of Frequently Asked Questions we have compiled under the relevant form below. Should your question not appear on this list, you can either use 'Live Chat' below or select the appropriate form using the tab, fill in your details and we will be happy to help.

Please do not include links in your message.

If you're a Cigna New Zealand customer, filling in the following fields will help us to process your query faster.

CAPTCHA
The next question is to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.

GENERAL ENQUIRIES

Our customer service lines are open from 8.00am till 6.00pm Monday to Friday.  

Free Phone: 0800 900 047 (if calling within New Zealand)

Telephone: 0064 4 931 9772 (if calling from overseas)

Fax: 0064 4 470 9151

PO Box 24 031, Wellington 6142

Or

Level 24, Majestic Centre, 100 Willis St, Wellington

MEDIA CONTACT

For all media enquires please contact Leah McNeil on 04 978 9555 or 021 196 2419