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Contact Details

Our customer service lines are open from 8.00am till 6.00pm Monday to Friday. Please take a look at the options below so we can connect you with the right team to help.

Business hours: 8am - 6pm

Free Phone: 0800 900 047 or 0800 881 675 for Travel
Overseas: 0064 4 931 9772
Fax: 0064 4 470 9151
Email: contactus.nz@cigna.com
PO Box: PO Box 24031,
Wellington 6142
Address: Level 24, 100 Willis Street,
Wellington, 6011

Call

Business hours: 8:30am - 5pm

Free Phone: 0508 464 999
Overseas: +64 4 470 7834
Fax: 0508 464 777
Email: insurancenz@cigna.com
P.O Box: Private Bag 92131,
Victoria Street West, Auckland 1142
Address: 12-14 Northcroft Street,
Takapuna, Auckland 0622

Call

Business hours: 8:30am - 5pm

Free Phone: 0800 658 585
Overseas: +64 4470 7737
Fax: 0800 100 520
Email: anzinsurance@cigna.com
P.O Box: PO Box 787,
Wellington 6140,
Address: 12-14 Northcroft Street,
Takapuna, Auckland 0622

Call

  • I need help

  • Compliments

  • Complaints

  • Claims

Please note that to cancel a Cigna LifeOne, Funeral Cover or Income protection policy you will need to call our call centre on 0800 900 047.

For ANZ policies please call 0800 658 585 and for Adviser policies please call 0508 464 999

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Please note that to cancel a Cigna LifeOne, Funeral Cover or Income protection policy you will need to call our call centre on 0800 900 047.

For ANZ policies please call 0800 658 585 and for Adviser policies please call 0508 464 999

If existing customer
Submit enquiry
Thank you for submitting your message, we will be in contact with you shortly.

For more information about our claims process, please visit cigna.co.nz/claims

If existing customer
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MEDIA CONTACT

For all media enquiries please contact Joe Turnbull on 021 565 923