Contact Us

Contact Us

If you have questions about your Cigna Insurance Policy, or about any of our insurance products, please contact us. Please note that to cancel a policy you will need to call our call centre. You'll find our call centre staff open, approachable and focused on responding to your specific needs.

We also invite you to review the list of Frequently Asked Questions we have compiled under the relevant form below. Should your question not appear on this list, you can either use 'Live Chat' below or select the appropriate form using the tab, fill in your details and we will be happy to help.

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Our customer service lines are open from 8.00am till 6.00pm Monday to Friday.  

Free Phone: 0800 900 047 (if calling within New Zealand)

Telephone: 0064 4 931 9772 (if calling from overseas)

Fax: 0064 4 470 9151

PO Box 24 031, Wellington 6142


Level 24, Majestic Centre, 100 Willis St, Wellington


For all media enquires please contact Justine Mikaele on 04 931 9778 or 027 836 7014