4 July 2019 – A torrential rain warning has been issued for Western Japan, with people urged to evacuate to protect themselves against life threatening disasters.
Parts of Kyushu could receive 80 millimetres or more of rain per hour. If you suffer a travel disruption due to this event, please follow your carrier’s or supplier’s advice regarding alternative arrangements.
Already purchased your policy?
- If you purchased your policy before 5.00pm on Wednesday 3 July 2019 (NZST) and your travel is disrupted by this event, you are able to make a claim. Please claim all related costs from your travel provider in the first instance.
- If you have not been disrupted by this event and you choose to change your travel arrangements, you are not able to make a claim.
If you haven’t yet purchased a policy:
- If you purchased your policy after 5.00pm on Wednesday 3 July 2019 (NZST) you are not able to claim for anything related to this event as it has become a known event under the terms and conditions of your policy.
- However, you are still covered for other unexpected events that might happen on your trip under the terms and conditions of your policy.
If you’re already travelling and need emergency assistance call First Assistance on +64 9 347 1115. They’re available to help you anytime, 24/7.