14 February 2018 - Tropical Cyclone Gita made landfall in Tonga as a Category 4 cyclone on 12 February 2018. It caused extensive flooding and damage to the region and is expected to hit Fiji on 14 February 2018.
The safety of our customers is always paramount, and if you have plans to travel to Tonga or Fiji we advise you watch the event closely. We recommend you visit the Ministry of Foreign Affairs Safe Travel website for regular updates on the situation:
If you need emergency assistance while you’re overseas call First Assistance on +64 9 347 1115. They’re available to help you anytime, 24/7
If you purchased a travel insurance policy before 3.00 pm (NZST) Monday 12 February 2018 there may be provision for you to claim for benefits provided by your Policy, subject to your policy’s terms and conditions.
As Cyclone Gita is now a known event, if you purchased a travel insurance policy after 3.00 pm (NZST) Monday 12 February 2018 there is no cover for any expenses or claims relating to Cyclone Gita.