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Adviser updates

Like movies and popcorn, wine and cheese or insurance and good advice, at Cigna we think good things come in twos.

That’s why until 17 December we’re offering TWO great deals.

Deal #1 is for your customers

Every new customer gets two months of free cover. And every existing customer that increases their level of insurance gets the first two months of increased cover at no extra cost.

Deal #2 is for you

Every Adviser who sells or increases a Cigna policy gets twice the servicing commission for two months.

We’re pleased to be able to bring this offer to market at a time when Kiwis have a lot on their plates. It’s just one of the ways we’re supporting you to help New Zealanders protect what matters most.

Terms and Conditions apply. Please see below for more details.

If you have any questions, please contact your Business Partnership Manager. You can also email us on goodadvicematters@cigna.com or call us on 0800 505 022.

Meet Dave. As part of our new brand campaign, he’ll be across TV, radio and social media, encouraging New Zealanders to take out Cigna insurance and start living their best lives.

Dave knows the value of good advice and he’s going to be encouraging New Zealanders to seek it out. Find out more about how he’s going to do that.

Over the past two years we’ve worked closely with Advisers, like you, to understand how we could make improvements that would help to transform the advice journey for you and your new customers.

On 12 April our latest tools and technology enhancements will be launched to market to make doing business with us even easier for you, and to provide even better outcomes for your customers.

The following upgrades to our offering have been designed and built over the past 12 months with your feedback top of mind. The upgrades represent a big investment in the Adviser channel. We’ve drawn on the best of local and global Cigna expertise to bring them to life.

In case you missed our Cigna Live event to announce these changes, you can view the recording here.

To get more information on the changes you can download a copy of our digital guide, Small guide, big changes. This is your quick reference to all of the things we announced at Cigna Live. We’ve also included details on all the changes below.

Like you, we think that all New Zealanders deserve access to quality, independent financial advice.

We know you want what’s best for your customers, so we’ve put together a quick run-down of why you can feel confident recommending us.

The Cigna Adviser Toolkit is a handy collection of digital tools which you can use to help promote your business and your connection to Cigna.

The toolkit belongs to you and we’ll keep it updated with fresh content

We recently asked Advisers across the country for feedback on our products, services and ways of working.

We’re happy to announce that we’ve made a number of innovations and refinements on the back of our findings and we’d love to share them with you.

Like movies and popcorn, wine and cheese or insurance and good advice, at Cigna we think good things come in twos.

That’s why until 17 December we’re offering TWO great deals.

Deal #1 is for your customers

Every new customer gets two months of free cover. And every existing customer that increases their level of insurance gets the first two months of increased cover at no extra cost.

Deal #2 is for you

Every Adviser who sells or increases a Cigna policy gets twice the servicing commission for two months.

We’re pleased to be able to bring this offer to market at a time when Kiwis have a lot on their plates. It’s just one of the ways we’re supporting you to help New Zealanders protect what matters most.

Terms and Conditions apply. Please see below for more details.

If you have any questions, please contact your Business Partnership Manager. You can also email us on goodadvicematters@cigna.com or call us on 0800 505 022.

Meet Dave. As part of our new brand campaign, he’ll be across TV, radio and social media, encouraging New Zealanders to take out Cigna insurance and start living their best lives.

Dave knows the value of good advice and he’s going to be encouraging New Zealanders to seek it out. Find out more about how he’s going to do that.

Over the past two years we’ve worked closely with Advisers, like you, to understand how we could make improvements that would help to transform the advice journey for you and your new customers.

On 12 April our latest tools and technology enhancements will be launched to market to make doing business with us even easier for you, and to provide even better outcomes for your customers.

The following upgrades to our offering have been designed and built over the past 12 months with your feedback top of mind. The upgrades represent a big investment in the Adviser channel. We’ve drawn on the best of local and global Cigna expertise to bring them to life.

In case you missed our Cigna Live event to announce these changes, you can view the recording here.

To get more information on the changes you can download a copy of our digital guide, Small guide, big changes. This is your quick reference to all of the things we announced at Cigna Live. We’ve also included details on all the changes below.

Like you, we think that all New Zealanders deserve access to quality, independent financial advice.

We know you want what’s best for your customers, so we’ve put together a quick run-down of why you can feel confident recommending us.

The Cigna Adviser Toolkit is a handy collection of digital tools which you can use to help promote your business and your connection to Cigna.

The toolkit belongs to you and we’ll keep it updated with fresh content

We recently asked Advisers across the country for feedback on our products, services and ways of working.

We’re happy to announce that we’ve made a number of innovations and refinements on the back of our findings and we’d love to share them with you.

Meet our distribution team

Here to support you and the important work that you do.

Cigna Life Insurance New Zealand Limited

Chris Hand

Business Partnership North Island Manager

Chris supports a team of Business Partnership Managers who work with Independent Financial Advisers to look after more c...

Read more about Chris
Cigna Life Insurance New Zealand Limited

Mike Doherty

Business Partnership South Island Manager

Mike identifies opportunities and helps Advisers find solutions with Cigna to protect their customers.With 20 years of e...

Read more about Mike
Cigna Life Insurance New Zealand Limited

Karen Smith

Distribution Operations Manager

Karen heads up Cigna’s behind-the-scenes support for Advisers. This includes driving new projects to improve the overa...

Read more about Karen
Cigna Life Insurance New Zealand Limited

Christine Laverty

National Strategic Alliances Manager

Christine works closely with dealer and corporate groups as well as looking at new business opportunities.Christine init...

Read more about Christine

Your Regional BPMs

Cigna Life Insurance New Zealand Limited

Carol Saxton

Business Partnership Manager Central

Carol supports financial advisers from throughout central New Zealand to provide the right insurance advice and solution...

Read more about Carol
Cigna Life Insurance New Zealand Limited

Isaac Brothers

Business Partnership Manger

Isaac works with Advisers to help them find solutions with Cigna to support and protect their customers.Isaac has worked...

Read more about Isaac
Cigna Life Insurance New Zealand Limited

Michelle O’Connell

Business Partnership Manager

Michelle looks out for a group of Advisers and supports them through training and development to help them grow their bu...

Read more about Michelle
Cigna Life Insurance New Zealand Limited

Phil Thompson

Business Partnership Manager

Phil looks after a group of advisers across the Bay of Plenty, Waikato and Gisborne regions by supporting them to achiev...

Read more about Phil
Cigna Life Insurance New Zealand Limited

Steven Hillary

Business Partnership Manager

Steve builds connections and supports Advisers to grow their businesses and look after customers with the right insuranc...

Read more about Steven
Cigna Life Insurance New Zealand Limited

Simon Prentice

Business Partnership Manager - Otago, Southland, South Canterbury

Simon helps his clients enhance their businesses through Cigna’s products and services. Simon entered the financial s...

Read more about Simon
Cigna Life Insurance New Zealand Limited

Ian Greig

Business Partnership Manager

Ian values working with small businesses who care about their clients and are passionate about providing quality financi...

Read more about Ian
Cigna Life Insurance New Zealand Limited

Danielle Penberthy

Business Partnership Manager

A champion for the Advisers she works with, Danielle is results focused and thrives on seeing them and their businesses ...

Read more about Danielle

How can we help?

If you’re experiencing issues with our quote tool, Adviser Hub or E-App, get in touch with our dedicated support team by calling 0800 335 123 between 8am and 6pm Monday to Friday. You can also email us at

AdviserITSupport@cigna.com

 

For any non-technical issues or questions, please get in touch with your with your Business Partnership Manager (BPM) or get in touch via the Cigna Contact Centre.

 

Adviser Hub login issue?

If you’re a registered Adviser with Cigna but have forgotten your username or password, please contact your BPM and they will help you get back up and running.

 

If you’re a registered Adviser with Cigna and don’t have a login to the Adviser Hub, please take the following steps:

  • Visit the Adviser Hub login page 

  • Click on ‘request a login’ to create a username and password

  • Confirm your email address via the link in the email you receive from us

  • Contact your BPM if you don’t have an Adviser code

Your questions answered

Why should I work with Cigna?

Like you we think that all New Zealanders deserve access to quality, independent financial advice. Here are some key highlights showcasing why your customers should choose Cigna to help them protect what matters most. Because at Cigna, we believe good advice is worth sharing.

I’m new to Cigna and would like to start working with you, what do I do?

We’re excited to start working with you. Please get in touch with us at getstarted@cigna.com, let us know where you’re based and we’ll put you in touch with your local Business Partnership Manager (BPM) to get the registration process underway.

I’m a registered Adviser with Cigna but I don’t have my own login to Adviser Hub, what do I do?

As long as you have a current Adviser code, all you need to do is go to the Adviser Hub login page and click on ‘request a login’ to create a username and password. You’ll then receive an email with a link to validate your email address. If you don’t have an Adviser code please get in touch with your BPM.

I’m a registered Adviser with Cigna but I’ve forgotten my username or password

All you need to do is contact your BPM and they will help you get back up and running.

Need technical support?

We now have a dedicated technical support line for Advisers experiencing issues with our quote tool, Adviser Hub or E-App. To get in touch with the team you can email them on AdviserITSupport@cigna.com or call 0800 335 123 between 8.00am and 6.00pm Monday to Friday.

Please remember any non-technical issues or questions should continue to be addressed with your BPM or through the Cigna Contact Centre.