Contact Us

If you have questions about your CIGNA Insurance Policy, or about any of our insurance products or services, please contact us. You’ll find our call centre staff open, approachable and focused on responding to your specific needs.

General Enquiries

Our customer service lines are open from 8.00am till 6.00pm Monday to Friday.

Free Phone: 0800 900 047 (if calling within New Zealand)
Telephone: 0064 4 931 9741 (if calling from overseas)
Fax: 0064 4 470 9151
Email: contactus.nz@cigna.com

PO Box 24 031
Wellington 6142

Or

Level 25
Majestic Centre
100 Willis St
Wellington

We also invite you to review the list of Frequently Asked Questions and corresponding answers we have compiled about the CIGNA insurance process, based on valued feedback from our customers and partners. Should your question not appear on this list, please contact us, well will be happy to help.