Cigna New Zealand is a leading
specialist provider of life insurance, identity theft protection,
funeral insurance, income protection insurance, accidental death
insurance, and trauma insurance products and services. We've been
operating in New Zealand for over 90 years, and now protect more
than 275,000 New Zealanders with our insurance policies.
Cigna New Zealand is part of Cigna Corporation,
a Fortune 500 company and one of the world's largest publicly-owned
insurance and financial services companies. Cigna Corporation has a
long tradition of service stretching back over 200 years.
In New Zealand, we offer Cigna branded products through
best-practice direct marketing. We also make our products available
to partner companies to retail in their own names.
Cigna New Zealand has a history of continuous
innovations in the insurance industry and an uncompromising
commitment to service excellence.
Cigna Life Insurance NZ Limited ("Cigna") has an A- (Excellent)
financial strength rating which was given by A.M Best Company Inc.
The rating scale is:
||Under regulatory Supervision
Whether you are a Cigna New Zealand insurance policyholder, are
thinking about one of our policies, or are considering working with
us either as an employee or partner, our website has information
and services to help you. Or contact us at any time regarding your Cigna New
Zealand policy, or any of our insurance products and services.
We exist to help the people we serve improve
their health, well-being and security.
Have the Best People
- Commit to being the best and having the best people working
collaboratively toward common goals
- Constantly upgrade skills and capabilities
- Seek, manage and embrace diversity in sources, backgrounds,
experiences and points of view
Know Our Customers
- Develop "customer insights capability" that is world-class
- Understand unmet and latent needs
- Leverage those insights across everything we do
Nail the basics
- Flawlessly execute the fundamentals
- Identify and eliminate customer "pain points"
- Meet or beat customer needs
Improve all the time
- Get better every day, every month, every year
- Drive continuous cost and quality improvement
- Be a "learning organisation;" have a thirst for new ideas;
refresh our "view of the future"
- Innovate like crazy; experiment, using pilots to learn
Live and breathe performance
- Demonstrate and demand personal accountability, owning results,
rewards and consequences
- Continuously upgrade performance standards
- Ensure resources (time, money, people, mindshare) are aligned
to maximize value creation
Cigna New Zealand is part of Cigna Corporation, a
Fortune 500 company and one of the world's largest publicly-owned
insurance and financial services companies. Cigna Corporation has
over two centuries of experience, stretching back to its origins in
the the US with Connecticut General (CG) and the Insurance Company
of North America (INA).
Cigna's international operations began in the late 19th century
when INA marketed insurance on three continents through general
agents, and later through foreign offices. Cigna's other founding
company, Connecticut General traded internationally from 1962.
In 1984, Cigna Worldwide was formed and became one of the
largest international insurance operations. From our American roots
in Philadelphia and Hartford, we have branched into Asia and the
Pacific Rim countries, into Europe and throughout the Americas.
Today, Cigna is one of a handful of organisations that offers
truly international insurance, benefits and financial products and
services. In major markets around the world, Cigna Corporation's
operating subsidiaries provide an integrated suite of medical,
dental, behavioural health, pharmacy and vision care benefits, as
well as group life, accident and disability insurance, to
approximately 46 million people.
New Zealand operations
In New Zealand, Cigna's heritage dates back over 85 years to
just after the First World War. We evolved out of two insurance
companies, INA, which started conducting business in New Zealand in
1919 and Monarch Life Insurance Limited, which was first registered
In 1986, after various mergers and takeovers, Cigna Life
Insurance New Zealand Limited was born. We now protect more than
275,000 New Zealanders with policies ranging from disability cover
to term life insurance.